Columbus was wrong. We do live in a flat world. In our global marketplace, companies can now purchase whatever services they need, at the best price, from anywhere in the world. And successful businesses are doing just that.
Our specialty, outsourced customer service, is no different. Since customer care is labor intensive, providers located far from civilization can offer the lowest prices because their labor is comparatively inexpensive. Little wonder that new providers are popping up in ever more remote corners of the world.
Some of our customers have experimented with other service provider in faraway places, and they tell us they struggled with time-zone issues, cultural issues and language issues. In their quest for an alternative solution that gives them superior service at a competitive price, they turned to Telisimo.