As a “borderless” company, with major operations—and IT investments—located within 20 miles of either side of the border, Telisimo, like no other outsourcer, combines the very best of working with a well-respected U.S. company with the advantageous economies of an offshore provider.
World-Class Solutions for Less
We deliver the essentials of global success, both efficiently and economically. The leading-edge business solutions you need. The exceptional service quality you expect. And your own dedicated team of skilled Spanish/English bilingual experts to support all of your Contact Center and Office Support Services needs. We help you increase brand loyalty, manage your accounting, train your employees, optimize your Web experience, enhance your IT capabilities, and boost your office productivity.
Maximum Access, Ease and Control
Being “close to home” means that your Telisimo account-management team can serve you on your schedule. With us, you don’t have to worry about language barriers or time-zone issues. We understand your language, your culture, your business challenges and the keys to your company’s financial health.
We help you to develop your customer-contact and business-improvement goals, and we track every metric to ensure we’re meeting—or exceeding—those goals. We believe in cooperative growth. When you profit, we profit. That’s why we mind your brand as if it were our very own.
Great Management, Great Performance
Our team members in Tijuana are supported by both local and San Diego-based teams that oversee management, quality and service. And our U.S.-trained managers monitor the performance of our Business Resource and Technology Center daily to ensure we’re always operating at our highest level, delivering the best possible service to our valued customers.