Why should you choose Telisimo for your call center needs?
Simple: US based Management, Technology and Quality at lower costs
We are an American company with services, technology, telecommunications and business practices based on U.S. standards. We are headquartered in San Diego, CA with call center operations just 15 miles south in Tijuana, Mexico. Our Management Team consists of both U.S. and Mexican professionals with years of call center experience on both sides of the border.
In contrast, call centers that offer “off shore” services in remote, hard-to-get-to corners of the world sacrifice quality in order to reduce costs. “On shore” services from call centers within the U.S. attempt to maintain quality but have high costs reflected in their pricing.
Telisimo’s near shore service is better referred to as “At The Shore”. Our near shore location is convenient for daily management by US staff at the call center. And, the lower costs of our off shore location means lower prices for you.
Telisimo Delivers:
Higher Quality – Our highly motivated workforce and experienced management team work together to ensure the best service and experience available to your customers. We meet – and exceed – U.S. call center service and technology standards.
Control – Our management team is responsible for the day-to-day operations but you have full control of your business goals and objectives for your service. We work with you to understand your business needs and ensure implementation by our well-trained and experienced staff.
Ease – Working with Telisimo is a delight. Our goal is to improve your business through our efforts and to do so in a way that is seamless for you.
We invite you to enjoy our Customer Hospitality Suite at our corporate headquarters in San Diego. You will find comfortable business accommodations with convenient computer access to keep you connected to your office. And, on busy trips when time is limited for a personal visit, you can monitor operations or speak with our staff in Tijuana via our state-of-the art video conference center.
Lower Costs – Telisimo’s cost of service is equivalent to the world’s least expensive regions such as India and the Philippines, and significantly less expensive than U.S. or Canadian based call centers.